Job Overview
JoomPulse is an AI-driven analytics tool for sellers on Mercado Livre, providing insights into profitable products and the fastest-growing categories. This helps sellers make data-driven decisions to boost profits.
Key Facts
* Market: 200k active sellers in Brazil with a total Gross Merchandise Value (GMV) of $40 billion.
* Customers: 3k active paying customers, with over 30k sellers using JoomPulse for free.
Position: Senior Product Manager
The Senior Product Manager ensures customers achieve business goals by utilizing platform features and are willing to pay. They focus on fixing weak features, enhancing strong features, and delivering new products.
Responsibilities
* Monitor product health and stability, track relevant metrics (WAU/MAU payment/usage RR LTV conversion), and improve them.
* Own product quality and bug management.
* Prioritize issues based on real customer impact and fix critical breaks quickly.
* Gather user feedback through CS interviews, chats, and analytics, and remove friction in key flows.
* Deliver product improvements for our key customer segments (beginners, medium sellers, big sellers, consultancies, brands).
* Launch new products from scratch, validate hypotheses, launch MVPs, and search for product-market fit in new segments.