Customer Support Specialist (Spanish-speaking) On-site in Porto
Live in Porto and want to strengthen your Spanish while building your career in tech? This role is for you.
Location: Porto, Portugal (On-site)
Start date: Immediate
Support channels: Email & Chat only no phone calls
Languages: Spanish (B2 C1) + English (B2)
Contract: Full-time, rotating shifts (with potential night shifts)
Compensation: Competitive salary + daily meal allowance
Apply: leslie.marquis@cbtalents.org
Why Youll Love This Job
If you're living in or near Porto and want to practice Spanish in a real-world, professional setting, this is your chance.
Work for a well-known international tech company, provide customer support through email and chat only (no phone calls), and be part of a friendly, multicultural team.
Whether youre looking to grow in customer service or improve your Spanish while working, youll find the perfect mix of both in this role.
What Youll Do
* Respond to customer questions and requests via email and chat
* Communicate clearly and professionally in Spanish and English
* Follow company guidelines to resolve issues and provide helpful support
* Use internal systems to document, update, and track user cases
What You Bring
* Intermediate Spanish (B2 C1) written skills will be used every day
* Intermediate English (B2) used for tools, training, and team communication
* Customer service experience (in any field)
* Based in or near Porto this role is on-site only
* Available to start immediately
* Willing to work in shifts, including the possibility of night shifts
* Detail-oriented, responsible, and eager to grow
What We Offer
* A chance to boost your Spanish while working
* A full-time position with stability and growth potential
* Work for a reputable tech company with international teams
* Salary + meal allowance paid monthly
* Training provided no tech background required
* Friendly, supportive, and inclusive work culture
* Real opportunities for career progression
This Role Is Great For You If:
You live near Porto and want to grow professionally
You're learning Spanish and want to use it daily
You prefer written communication (no calls)
You're looking for a solid job in a stable, growing company
Ready to Apply?
Send your CV or questions to leslie.marquis@cbtalents.org
We're here to help you take the next step in your customer service journey.
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