Job Title: Head of ICT
Overview:
Rauva is Portugal's first all-in-one platform designed for business owners and entrepreneurs to start, run, and grow their businesses. We combine cutting-edge technology with personalized human support to simplify daily business finances.
We're looking for a highly skilled and experienced leader to join our team as the Head of ICT. As the key strategist and architect of our information technology infrastructure, you will play a vital role in driving our digital transformation and ensuring the secure and efficient operation of our systems.
* Strategic Alignment – Ensure systems, applications, and resources align with Rauva's strategic vision and objectives.
* Efficiency & Security – Maintain secure and efficient operation of Rauva's information systems across the Group.
* Data-Driven Decision-Making – Provide reliable, structured data through a centralized architecture to support decision-making at all levels.
* Service Availability – Ensure applications and services meet the Bank's technical and functional needs to support strategic goals.
* Reliable & Scalable Infrastructure – Maintain a secure, scalable infrastructure that supports daily operations, future growth, and ESG commitments.
* Regulatory Compliance – Ensure adherence to all regulatory and normative requirements in technological and application architectures.
* Supplier Management – Optimize relationships with technology suppliers and service providers to maximize value and mitigate risks.
* Digital Leadership – Drive digital transformation, fostering continuous innovation and improving operational efficiency.
Responsibilities:
* Operational Strategy & Execution
* Oversee the design, development, and implementation of the Bank's IT Strategy and Core Banking Solutions.
* Direct all ICT and Business Solutions projects to ensure cost-effective delivery and deployment.
* Maintain a secure ICT platform with robust IT controls for banking operations.
* Ensure ICT systems meet required standards and integrate new systems with existing ones.
* Promote data security, business continuity, and compliance through ICT systems and procedures.
* Develop and enforce ICT policies covering architecture, cybersecurity, disaster recovery, and service provision.
* Manage end-user services, including help desk and technical support.
* Oversee telecommunications infrastructure development.
* Liaise with regulatory bodies (e.g., Bank of Portugal, National Cybersecurity Center).
* Maintain strong vendor relationships and manage ICT service providers.
Requirements:
* Bachelor's degree in Computer Science, Engineering, or a related field. An MBA in Information Technology is a plus.
* 8–10 years in Information Technology, with at least 4 years in a senior IT role within the European banking sector.
* Hands-on experience with the latest banking technologies and solutions.
* Proven track record in delivering large-scale business or technology programs.
* Experience working with technology vendors and regulatory bodies (e.g., Bank of Portugal or other EU central banks).
* Strong IT project management skills.
* Deep understanding of banking operations and process reengineering.
* Expertise in IT security systems, networking, and database management.
* Familiarity with IT systems monitoring tools and process automation.
* Data-driven mindset with strong analytical and problem-solving abilities.
* Proven leadership and decision-making skills.
* Strong grasp of risk management principles.
* Excellent communication skills in both English and Portuguese.
* Ability to thrive in a fast-paced startup environment and manage multiple priorities.
* Passion for technology and innovation, particularly in fintech and startups.
Benefits:
* Remote work policy
* Competitive salary above the industry average
* Meal allowance
* Leadership opportunities
* Team bonding
* Top-notch tools
* Career growth