Job Opportunity: Deliver Exceptional Customer Experiences We are dedicated to making spend management a seamless part of your day. For too long, it has been complicated and tedious. Our cutting-edge software empowers users with just a few clicks and photos. The Role This is an exciting opportunity for a skilled Customer Success Manager to join our international team in Lisbon, Portugal. Your primary goal will be to develop and maintain positive customer relationships, driving adoption and retention through your business acumen and product knowledge. * Develop a deep understanding of our product to evangelize its capabilities to customers. * Partner with customers to identify their goals and provide tailored recommendations based on your experience and product expertise. * Be metrics-driven and proactively identify potential issues that may impact customer relationships. * Collaborate with the account management team to uncover growth opportunities. * Recognize customer needs and recommend additional services to enhance their value proposition. * Proactively communicate product updates and changes to our customers. * Provide valuable feedback to our product team to help them better understand customer challenges.