Are you a skilled professional looking to drive forward-thinking projects and collaborate with international teams?
">
Key Responsibilities
* Efficiently pre-analyze, prioritize, and process technical support requests.
* Manage and resolve IT incidents promptly, ensuring seamless feature integration.
* Participate in review meetings and provide exceptional customer support (3rd level).
* Collaborate closely with international teams to improve processes and drive results.
Requirements
* Hold a completed degree or equivalent qualification with relevant experience.
* Strong communication and troubleshooting skills are essential for success.
* A proactive, solution-focused mindset is crucial for this role.
* Experience working with ticketing systems like Jira or similar tools is required.
* Fluent English is mandatory; German is an asset.
About the Opportunity
We offer comprehensive digital solutions and professional services. Our multinational team consists of over 550 experts from 30+ countries, operating in eleven international locations worldwide.