Job Overview
The Product Operation Program Manager oversees the planning, execution and management of internal training programs and learning events that support growth across the product organization.
This role is responsible for developing strategies to enhance employee skills and knowledge, ensuring alignment with business objectives. The ideal candidate will have experience in program management, instructional design, adult learning theory and facilitation techniques.
Key Responsibilities:
* Plan and execute comprehensive training programs for employees at all levels within the product organization;
* Design engaging learning experiences that cater to diverse learner needs;
* Maintain relationships with subject matter experts and stakeholders to ensure content accuracy and relevance;
* Conduct training sessions using a variety of delivery methods (e.g., instructor-led workshops);
* Analyze course evaluations for continuous improvement opportunities;