Richemont owns some of the world’s leading luxury goods Maisons, with particular strengths in jewellery, watches, fashion and accessories. Each Maison represents a proud tradition of style, quality and craftsmanship, and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons’ values, through a process of continuous creativity.Wholesale Technical Lead / Scrum Master“Challenges and changes are your motto, and you are a fan of the retail world? Do you enjoy contributing to future-ready solutions? Are you looking to implement the latest technologies and build applications that constantly improve our clients and retailers’ lives? If yes, then apply now! A customer and service-oriented obsessed team is waiting for you to step up and have an impact on our transformation.”CONTEXTRichemont is looking for a talented Tech Lead - Scrum Master to help support the delivery of Wholesale solutions and applications to its Maisons. The Wholesale Tech Lead - Scrum Master will be part of the Richemont LNR (Luxury New Retail) Technology Wholesale Digital Interaction Channel Area Team. You will be joining a dynamic team where you will play a pivotal role in major, multi-Maisons, worldwide initiatives for some of the most prestigious Maisons. You will work in a global environment with highly distributed teams in different countries and time zones.As a Tech Lead - Scrum Master, you will be responsible for facilitating the Scrum process, removing impediments, and ensuring the team delivers high-quality solutions on time and within budget. You will also be responsible for leading, providing technical support, and guiding the development team.A proven technical and Agile methodologies experience is essential to successfully drive our delivery activities. A background in Salesforce administration and development and experience in the retail/ecommerce work are important assets.HOW WILL YOU MAKE AN IMPACT?Serve as the team lead and Scrum Master for one or more development teams, guiding the team through development guidelines, the Agile process, and facilitating all Scrum ceremonies.Collaborate closely with Solution Architect, Product Owners, Business Analysts, and stakeholders to prioritize and groom the product backlog.Implement technical guidelines and methodology in collaboration with Solution Architect and team leads.Coach the team on Agile principles and practices, fostering a culture of continuous improvement and collaboration.Help remove obstacles and impediments that hinder the team's progress, escalating issues when necessary to ensure timely resolution.Work closely with developers and administrators to understand technical requirements and constraints.Track and report on team velocity, sprint progress, and project milestones, ensuring transparency and accountability. Support the Technical Team Lead in tracking and assessing the Agile KPI of the Product team.Demonstrate resilience and problem-solving skills, facilitating effective communication and collaboration within the team and across departments.Collaborate with cross-functional teams to identify and implement system improvements and best practices.Promote a positive team environment that encourages creativity, innovation, and excellence.Participate in onboarding and coaching new members of the delivery team.HOW DO WE KEEP YOU SMILING?Play a pivotal role in a major, multi-Maisons, worldwide new B2B journey for some of the most prestigious Maisons in the world.Be exposed to the latest trends and technologies as innovation is at the heart of what we do.Evolve in a result-driven and flexible work environment.Your passion for moving forward & achieving will find the perfect context within the team.Work as part of an Agile team to deliver high quality and delivery.Your daily activities will be interesting, challenging, and diverse.We guarantee that no day will be like another.HOW WILL YOU EXPERIENCE SUCCESS WITH US?Bachelor's degree in Computer Science, Information Technology, or a related field.Certified Scrum Master (CSM) or equivalent certification.Minimum 3 years of experience as a Senior Developer, Scrum Master; experience on Salesforce and Retail ecosystem will be a valuable asset.Practices and experiences of Salesforce Commerce platform (B2B, experience cloud) capabilities, including configuration, customization, and integration.Excellent communication, leadership, and facilitation skills.Experience with Confluence, Jira & Zephyr is suitable.Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.Fluent English required; French is an asset.Ability to work in a complex, fast-paced, distributed environment with high expectations.YOUR JOURNEY WITH US:If your application is selected, we will reach out to you ASAP for an informal introductory call.The next step from there would be a first technical interview with an Area team representative; and if there is a match, you will have a personal meeting with him/her and our HR Business Partner.LEARN MORE ABOUT LIFE AT RICHEMONT AND OUR MAISONS BELOW
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