Job Title
We are seeking a highly skilled Service Delivery Manager to join our team. This individual will be responsible for overseeing the delivery of IT services and ensuring that they meet the highest standards of quality and excellence.
The successful candidate will have a strong background in IT service management, with experience in managing teams and leading projects. They will also have excellent communication and interpersonal skills, as well as the ability to work under pressure and meet deadlines.
Key Responsibilities:
* Oversee the delivery of IT services to ensure that they meet the highest standards of quality and excellence.
* Manage teams of IT professionals to achieve project goals and objectives.
* Develop and implement strategies to improve IT service delivery and customer satisfaction.
* Collaborate with cross-functional teams to resolve issues and improve processes.
Requirements:
* 3+ years of experience in IT service management.
* Proven track record of managing teams and leading projects.
* Excellent communication and interpersonal skills.
* Ability to work under pressure and meet deadlines.
* ITIL certification is an asset.
Benefits:
* Competitive salary and benefits package.
* Opportunities for professional growth and development.
* Collaborative and dynamic work environment.
How to Apply:
If you are a motivated and experienced Service Delivery Manager looking for a new challenge, please submit your application, including your resume and cover letter, to us.