Customer Support Specialist - SMBs
This role involves providing exceptional support to small and medium-sized businesses as they navigate the digital advertising landscape.
About the Role:
* You will be responsible for delivering high-quality customer service via phone, email, and chat, ensuring that our clients achieve their marketing goals.
Responsibilities:
* Provide expert guidance on self-service advertising solutions to help SMBs maximize their potential
* Offer pre- and post-sales support for all self-service products
* Delve into trends and resolve challenges faced by multiple SMB clients effectively
Your Role as a Customer Service Representative plays a vital part in driving business success across various channels. We seek candidates who possess fluency in Dutch (written & spoken) along with English C1 proficiency skills coupled with strong customer-facing abilities.
We offer opportunities for career advancement as you work within an engaging team environment at Lisbon. Your benefits include comprehensive training programs tailored towards your growth!