General Manager Role at Wilde Porto
We are seeking an experienced and motivated General Manager for our brand new 80 room Aparthotel in the heart of Porto, on Rue de Galeria de Paris. The ideal candidate will be passionate about, and connected to, the local market in Porto, with experience working in a similar property, as well as extensive F&B experience.
About Us
Wilde Aparthotels is a thriving and rapidly expanding Aparthotel operator, making waves across the heart of European cities like London, Berlin, Edinburgh, and soon to be Amsterdam, Lisbon and many more.
We're a diverse and inclusive team that encourages you to bring your unique self to work. Our Irish heritage mixes with local cultures to form new experiences that are unique to each city, and each Wilde. If you're a leader who's as passionate about making guests smile as we are, and if you have a warm, human touch, and a passion for hospitality, we'd love to hear from you.
About the Role
This is an exceptional opportunity to join a vibrant community and be part of shaping the future of hospitality. As the General Manager, you will be responsible for the overall operation of the hotel and will play a pivotal role in achieving our business goals. Developing and retaining a high-performing team, building connections to the local community and driving revenue through strategic initiatives, will be key to your success in this role.
Key Responsibilities
* Lead and manage all aspects of the property, including front office, housekeeping, maintenance, sales and revenue.
* Ensure that all departments operate within the brand SOPs, monitoring and taking action to any feedback within a timely manner.
* Regularly evaluate individual and team performance against their goals to drive a high performance culture.
* Produce forecasts for revenues and costs and monitor that these are maintained within budgetary constraints.
* Enhance the team's skills and knowledge by delivering department-specific training plans.
* Cultivate collaborative relationships with other departments, fostering effective communication and teamwork across the organization.
What We Offer
We want you and your loved ones to thrive, we'll support your health, wellness, learning and development:
* Generous holiday allowance
* Annual Bonus, based on your contribution and impact
* Discounted rates for overnight stays for you, and your family and friends
* Refer and earn scheme if you successfully refer a friend to work with us
* Volunteer days: 2 paid volunteer days per year to support causes in your local community
* EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP)
Requirements
* Proven leadership experience and 3+ years in a similar general management role within a lifestyle/luxury hotel or aparthotel - this is essential for success in this role.
* Detailed knowledge and awareness of the Portuguese hotel market.
* Working knowledge of English and Portuguese.
* Humble and approachable, fostering a positive and inclusive work environment.
* Forward-thinking and innovative, always looking for opportunities to improve operations.
* Self-motivated and able to inspire and lead the team effectively.
* A bachelor's degree in Hospitality Management or a related field is preferred.