OverviewKickstart your international career in sunny Portugal! Join a vibrant, supportive team in Lisbon or Porto and work with some of the world's leading brands as aBilingual Customer Experience Specialist. Whether you're looking for your first big move abroad or want to take your career global, this is your opportunity to grow in a dynamic, people-first environment.BenefitsCompetitive SalaryEarn 13,000 to 15,500 per yearMeal AllowanceEnjoy delicious meals on usTransport AllowanceGet to work with easeHealth InsuranceCoverage from Day 1, free after 6 monthsPerformance BonusesEarn more based on your successRelocation SupportWe\'ll help you settle in smoothlyYour Day-to-DayAs aCustomer Experience Specialist, you\'ll be the first point of contact for customers across various channels: phone, email, chat, and social media. Your mission? Deliver top-notch service, solve problems, and leave customers feeling supported and valued.Help customers with orders, questions, and tech issuesEngage across multiple communication channelsTailor your tone and approach to match brand guidelinesResolve escalations with professionalism and empathyLog cases and interactions with accuracy and careExperience in customer support (voice, email, or chat) is a plusTech-savvy or troubleshooting experience is an advantageExcellent communication and multitasking skillsCool under pressure, with a positive attitudeFluent inFrenchandEnglishQualificationsExperience in customer support (voice, email, or chat) is preferredStrong communication and multitasking abilitiesAbility to adapt tone to brand guidelinesFluent in French and EnglishWhy Join Us?We\'re not just offering a job—we\'re offering an adventure. Live and work in one of Europe\'s most beautiful countries, develop your career with international brands, and be part of a team that truly values people.Apply today and take the leap toward a rewarding global career in Portugal!