We are looking for a Senior Service Delivery Lead based in Portugal to drive a long‐term mission for one of our key fintech clients. You will lead delivery for a 15‐person tech team working on cutting‐edge products in the cryptocurrency and blockchain space, within a highly regulated financial environment. What you will doOwn end‐to‐end service delivery for a strategic fintech program, ensuring scope, quality, timeline and budget are met. Lead and mentor a cross‐functional team (up to 15 people) including backend engineers, DevOps, QA and business analysts. Coordinate with customer stakeholders (product, compliance, operations) and translate business needs into delivery roadmaps. Implement and refine delivery processes, SLAs, KPIs and reporting for a regulated financial services context. Identify delivery risks early (technical, compliance, operational) and drive mitigation plans. Ensure strong alignment between engineering teams (AWS/Java/Blockchain) and client expectations. Tech and domain environment You don't need to code day‐to‐day, but you must be comfortable leading in this stack and domain: Cloud: AWS (EKS/ECS, Lambda, API Gateway, RDS, S3, CI/CD pipelines). Backend: Java‐based services and event‐driven architectures. Blockchain & crypto: distributed ledger concepts, custody, wallets, payments, smart contracts (any major protocol experience appreciated). Regulated environment: experience with financial regulations, risk, security and auditability (e.g. KYC/AML, transaction monitoring, data protection). What we're looking for6+ years in project or service delivery management in tech, including 3+ years leading teams of 8–15 people. Solid experience delivering projects for fintech, banks, payments, or crypto/Blockchain companies. Strong understanding of software delivery lifecycles (Agile/Scrum/Kanban) and modern DevOps practices. Ability to challenge and support engineering teams working with AWS and Java microservices. Proven track record managing demanding stakeholders and navigating regulated environments. Excellent communication in English (spoken and written); Portuguese is a plus. Based in Portugal, able to work fully remote with occasional on‐site client visits if needed. What we offerFully remote role anywhere in Portugal, with flexible working arrangements. Opportunity to work with a high‐growth fintech client in the cryptocurrency and blockchain domain. A senior role with real ownership over delivery and team performance. Competitive compensation package aligned with experience and responsibility. A collaborative culture, direct access to leadership, and room to shape how we deliver.