In partnership with one of our clients, a leading German automotive company, Randstad is recruiting for a Warranty Specialist – Focus Data.
Company Description:
They are a part of a strong international team and a leading player in the commercial vehicle manufacturing and transport solutions sector. As part of a global group, they are committed to innovation, operational excellence, and shaping the future of mobility. Their newly established Global Business Services (GBS) unit is dedicated to optimizing and streamlining end-to-end business processes across finance, human resources, sales support, and procurement. With delivery centers spanning multiple locations worldwide, they focus on quality, efficiency, and continuous improvement to ensure seamless service delivery. GBS plays a strategic role in the company's long-term success, actively contributing to its growth and development. By joining them, you will be a part of a forward-thinking team that drives impactful change and supports a dynamic operational environment.
What you can look forward to:
In the department, you will be navigating the intricacies of warranty guidelines and conditions, dealing with workshop conditions such as labor rates and handling surcharges as well as data out of warranty claims to ensure correct warranty processing. Operating within a technical environment, your role will engage you in the legal and regulative aspects of warranty standards and rates. This role allows a unique blend of legal comprehension with technical and data knowledge to ensure proper management of workshop and warranty conditions.
Key activities:
1. Data Analytics / Reports
2. Analyzing data with a technical view and identifying potential irregularities (both technical and data based)
3. Preparing reports, showcasing the irregularities for further audit
4. Creation of standard reports
5. Creation of ad hoc reports based on pre-developed analysis
6. Aggregating data for finance process: regress payments
7. Responsible for managing and overseeing data protection practices – managing different stakeholders
What we are looking for:
Completed studies (university/university of applied sciences) with a technical orientation or a comparable qualification (with focus on technical understanding).
Deep technical understanding of vehicles and/or deep understanding of production/repair processes.
Experience in the automotive process environment/technical understanding of automotive products.
Deep understanding of data analytics/data integration based on different databases.
Good MS Office skills, further knowledge of SAP Analytics Cloud for visualization purposes, the AWS environment is a plus.
Fluent in oral and written English to present complex issues.
Independent, structured and cooperative way of working.
3-5 years work experience expected.
Your Benefits:
* Working in a dynamic environment with vibrant team spirit
* Career opportunities within the company
* Home office policy of 2 days/week
* Additional days off on Dec 24th and 31st
* Birthday off
* Referral Bonus
* Life Insurance
* Health Insurance, extended to family members
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