OverviewWe are hiring Dutch-speaking Customer Service Agents to support customers across several exciting international projects. You will assist users with inquiries, provide guidance on services, and ensure a smooth and positive customer experience in a dynamic multicultural environment in Lisbon, Portugal (On-Site).ResponsibilitiesProvide customer support via phone, chat, and email in DutchAssist customers with account inquiries, service questions, and troubleshootingMaintain high standards of customer satisfaction and service qualityRecord interactions accurately in internal systemsHandle inquiries professionally during high-volume periodsCollaborate with internal teams to resolve customer issues efficientlyWhat We're Looking ForC1/C2 Dutch (mandatory)English B2 or higherStrong communication and problem-solving skillsAbility to work in a fast-paced, international environmentCustomer-focused mindset and attention to detailWork SchedulesMonday – Sunday | 08:00 – 23:00 (rotational shifts) | 2 rotational days offMonday – Friday | 07:30 – 20:00 (rotational shifts) | Weekends offMonday – Sunday | 07:00 – 23:00 (rotational shifts) | 2 rotational days offFuture possibility of 24/7 shiftsSalary & BenefitsBase Salary: €1,100 gross × 14 months€1,283 – €1,483 gross/month equivalentAdditional bonuses depending on project:Performance Bonus: up to €100/month (11 months)Attendance Bonus: up to €100/month (11 months)Additional benefits include:Health insurance (from day 1, fully covered after 6 months)Paid training and onboardingInternational working environment in LisbonHow To ApplySend your CV to can.dinler@cbtalents.org or use the Application Form.Join an international customer experience team supporting leading global platforms across industries including digital entertainment, insurance services, and technology-driven applications. We are currently hiring Dutch-speaking Customer Service Agents to support customers across several exciting international projects.