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Danish speaking customer advisor (remote in portugal)

Guarda
Cross Border Talents
Anunciada dia 12 fevereiro
Descrição

Are you a Danish speaker with a passion for innovation and premium service? We are seeking aRemote Danish Speaking Customer Advisorto join our elite international team. This is a premier opportunity to support aworld-renowned German automotive project, delivering high-end assistance to Danish-speaking drivers and enthusiasts across the globe.While previous customer service experience is a plus, it isn't a dealbreaker. If you possess sophisticated communication skills and a natural knack for problem-solving, we will provide the expert training needed to master the technical nuances of the automotive industry.Key ResponsibilitiesProvidebespoke customer supportto Danish speakers via phone, email, and digital chat. Assist owners with inquiries regardingvehicle technology, navigation systems, and integrated digital services. Deliver a \"concierge-level\" experience by troubleshooting connectivity issues and providing clear, professional solutions. Educate customers onluxury featuresand help them optimize their driving experience. Coordinate with technical departments to resolve complex issues, ensuring every customer feels heard and valued. Uphold the prestige of a global leader through empathy, professionalism, and expert product knowledge.RequirementsFluency in Danish(C1-C2 level) and proficiency inEnglish(B2 level or higher). Exceptional interpersonal skills with a focus on high-quality service delivery. A tech-savvy mindset and the ability to quickly master automotive software and digital platforms. Must beresiding in Portugalto maintain afully remotesetup within the country. Strong attention to detail and the ability to maintain a calm, professional demeanor in a fast-paced environment. A genuine interest in the automotive industry and cutting-edge vehicle tech.What We OfferCompetitive salarywith performance-based bonuses. Fully Remote flexibilityfrom your home office in Portugal. Comprehensiverelocation packagefor those moving to Portugal (including flight reimbursement and accommodation support). Premium health and life insurance coverage. Specialized training focused on theluxury automotive sectorand career advancement paths. A supportive, international team culture that celebrates diversity. Access to exclusive corporate perks and partner discounts.Why Join Us?This is your chance to represent a household name in the automotive world from the comfort of your home in Portugal. You'll be part of a project that defines excellence, working in a role that blends technology with high-touch human connection. Whether you are a car enthusiast or a service professional, we provide the tools and training to help your career accelerate.

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