Sales Assistant
We are expanding and seeking a part-time Sales Assistant to join our team at our R. Dr. Teófilo Braga 13, Vila Real de Santo António store.
About the Role
This is a part-time position for 20 hours per week on rotating shifts from Monday to Sunday. The ideal candidate should have customer service experience, good English skills, and be available to start immediately.
Key Responsibilities
1. Engage with customers throughout the sales process, advising on models and sizes, resolving incidents, and handling transactions.
2. Support operational tasks such as inventory management, stock control, and order processing.
3. Maintain a tidy and brand-aligned shop environment.
4. Represent Citees by conveying our values of youthful spirit, creativity, and environmental commitment during sales interactions.
5. Understand the product catalog, brand identity, materials, sizes, delivery times, and operational procedures.
Requirements
* Possess strong social skills, enjoy working with the public, and be results-oriented.
* Be attentive to customer needs, ask the right questions, and recommend suitable solutions; previous sales experience is important.
* Have good English skills, as tourism is reviving and we aim to reach a broad audience.
* Enjoy sales, cross-selling, and offering alternatives, focusing on customer satisfaction to meet sales targets.
* Be flexible with working hours to manage rotating shifts with colleagues.
What We Offer
* Integration into a growing team with a positive work environment and opportunities to participate in the brand's development.
* A dynamic, youthful work environment.
* Virtual/phone interviews to introduce us and assess fit.
* In-person interviews to evaluate sales and customer service skills.