Dutch-Speaking Customer Support Specialist for E-commerce Project – Remote Portugal Do you want to work in customer support for a leading e-commerce platform while living in Portugal? Our client is looking for Dutch-speaking professionals to join a remote customer service team supporting one of the largest online marketplaces in the Netherlands. Join an international team delivering high-quality support via phone and email, assisting customers with their online shopping experience. Enjoy flexible remote work within Portugal while building your career in a fast-growing e-commerce environment.About the company Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.What will you do? Provide customer support via phone and email Assist customers with orders, deliveries, payments, and returns Troubleshoot issues related to online purchases Act as a point of contact for external sellers Provide information about digital products Escalate and reroute complex issues to relevant departments Ensure a friendly and professional customer experienceCandidate profile Fluent in Dutch and English (C1 level) Strong communication and problem-solving skills Customer-oriented mindset Ability to work independently in a remote environment Comfortable handling multiple tasks and responsibilities Team player with a proactive attitudeEmployer offers Salary of €1,434.82 gross/month (without accommodation) Salary of €1,313.32 gross/month (with accommodation option) Remote work within Portugal Full-time contract (40 hours per week) Rotational shifts from Monday to Sunday, 07:00–23:00 International and multicultural work environment Career development opportunities Full training provided