Job Description:
Are you passionate about delivering exceptional customer service and providing expert advice on beauty products? Do you have strong verbal and written communication skills, as well as a genuine desire to help others?
We are seeking a highly skilled and dedicated Beauty Advisor to join our team. As a Beauty Advisor, you will be the voice of our brand, engaging with customers through various digital platforms and ensuring their experience with our products is nothing short of exceptional.
You will handle consumer inquiries and complaints with professionalism and empathy, offering precise and timely solutions to ensure customer satisfaction. Your expertise in product and beauty advice will be invaluable in helping customers make informed decisions.
In this role, you will also be responsible for addressing questions related to returns, deliveries, and refunds, as well as providing guidance on product usage, alternatives, and specifics.
If you are a people person with excellent communication skills and a passion for beauty, we want to hear from you!
Required Skills and Qualifications:
* Strong verbal and written communication skills in German and English
* Genuine desire to help others
* Ability to think on your feet and provide effective solutions
* Collaborative spirit and a positive attitude
* Comfortable navigating various digital platforms and databases
Benefits:
We offer a competitive benefits package, including health insurance, product discounts, and more. You will also enjoy access to unparalleled career development and learning opportunities, as well as the chance to engage with a diverse, global community and make a difference.
Others:
We are committed to creating a dynamic and innovative work environment that fosters growth and collaboration. Our team is dedicated to driving the future of beauty, and we invite you to join us on this exciting journey.
As a valued member of our team, you can expect a range of benefits, including:
* Competitive salary: 1,084 euros gross per month (accommodation and expenses paid by the company) / 1,448 euros gross per month (no accommodation and expenses)
* Rotational 8-hour working hours, 5 days a week
* Onsite position
We look forward to hearing from you and exploring how you can contribute to our team's success.