Key Responsibilities
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* Foster a customer-centric culture, where the full energy and activity of the store team are focused on delivering highly satisfying customer experiences
* Serves on sales leadership team and is responsible for total store results
* Owning the customer experience throughout the total store
To excel in this role, you must be able to deliver excellent customer sales lead (CSL) behaviors while owning 10-12 segments per week. You should own Best at Bras with a focus on current selling strategies and support, model and enhance all selling and sales support behaviors to ensure a seamless customer experience.
Additionally, you will analyze customer experience reports and insights and mobilize the team accordingly. You will promote ownership and accountability for category management, understand, adhere to and reinforce brand standards, and ensure payroll is managed daily by punch guarding and executing flex worksheet.
Main Objectives
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* Maximize sales potential by spending 80% of scheduled time on the sales floor
* Demonstrate excellent customer sales lead (CSL) behaviors while owning 10-12 segments per week
* Deliver a best-in-class, captivating, branded customer experience that builds loyalty and enables consistent sales and profit growth
The ideal candidate will have proven ability to effectively delegate, follow up and communicate with all levels of the organization. They will also demonstrate ability to manage complex and competing priorities with time management and organizational skills, assess talent, coach, develop and manage performance.
About Us
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We're committed to expanding our efforts to guarantee Equal Opportunities and pay particular attention to gender equality and the integration of people with disabilities within the company. All vacant positions are open to applications from members of the Protected Categories L.68/99.
What We Offer
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* Supports optimization of the labor schedule by ensuring appropriate associate skills and availability
* Gains business insight and creates SMART action plans that improve execution and results in partnership with category managers
* Ensures compelling visual merchandising strategies and presentation standards are achieved and maintained