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Account manager - control tower

Vila Nova de Gaia
Phiture
Anunciada dia 12 maio
Descrição

Easy4Pro is a leading digital platform specialized in optimizing transportation and logistics for businesses. Our Control Tower (Transport Desk) services provide seamless transport management solutions that improve efficiency, visibility, and cost savings for our customers.

Important note : to apply, please fill the Google Form :

https://forms.gle/gupAQgziDgh6skaVA

Job Description

We are seeking a dynamic and results-driven Sales Account Manager to manage and grow our customer base for our Control Tower (Transport Desk) services.

You will be responsible for building strong relationships, identifying customer needs, and driving continuous improvements in transportation and logistics processes.

Key Responsibilities

* Customer Management & Growth: Develop and maintain strong relationships with customers, ensuring satisfaction and identifying upselling opportunities.
* Sales & Lead Generation: Identify opportunities within the panel of existing customers, convert leads into long-term customers through proactive engagement and targeted sales strategies.
* Product Matching & Customization: Understand customer needs and provide tailored solutions using our Control Tower services.
* Demos & Presentations: Conduct engaging product demonstrations, highlighting features and benefits relevant to each customer's operations.
* Business Intelligence & Reporting: Analyze transport data to identify trends, optimize performance, and provide actionable insights to customers.
* Quarterly Business Reviews: Present KPI-driven reports and insights to customers, ensuring continuous improvement in their transport management.
* Process & Implementation Management: Coordinate customer onboarding, training, and integration to ensure a seamless implementation of our solutions.
* Competitive & Market Research: Monitor industry trends, competitor activity, and market shifts to refine sales and account management strategies.

Transportation & Logistics Improvement Actions

* Optimization Strategies: Work with customers to streamline their transportation operations, reducing costs and improving efficiency.
* Carrier Performance Monitoring: Analyze carrier performance data to recommend improvements in carrier selection and route optimization.
* Automation & Digitalization: Promote digital solutions for better tracking, invoicing, and communication between shippers and carriers.
* Spot Quote & Rate Card Analysis: Assist customers in optimizing their pricing strategies through data-driven decision-making.
* Sustainability Initiatives: Encourage eco-friendly transport options and strategies to help customers reduce their carbon footprint.

Required Skills & Qualifications

* Proven experience in sales, account management, or logistics consulting.
* Strong understanding of transportation and logistics operations.
* Ability to analyze data and present insights to customers.
* Excellent communication, negotiation, and presentation skills.
* Experience using CRM tools (Zoho CRM is a plus).
* Fluent in English; additional languages are a plus.

Why Join Easy4Pro?

* Work in a fast-growing, innovative company at the forefront of logistics technology.
* Collaborate with an international team passionate about transport optimization.
* Competitive salary, benefits, and career growth opportunities.

Join us and be part of the future of transportation management at Easy4Pro! #J-18808-Ljbffr

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