Job Number:HOT0BL57
Work LocationsBoeira Garden Hotel Porto, Curio Collection by Hilton
R.
Teixeira Lopes 114
Vila Nova de Gaia 4430-999
A Banqueting Manager is responsible for overseeing all aspects of Conference and Banqueting operations to deliver an excellent Guest and Member experience while ensuring department targets are met.
What will I be doing?As a Banqueting Manager, you are responsible for overseeing all aspects of Conference and Banqueting operations to deliver an excellent Guest and Member experience.
You will also set budgets and provide leadership to ensure targets are met.
Specifically, your responsibilities include:
Oversee and manage all Banqueting operationsBe present at events and ensure all setups are executed in a timely mannerMaintain exceptional levels of customer serviceEnsure compliance with brand standardsEvaluate guest satisfaction levels with a focus on continuous improvementStay informed of trends and propose ideas to enhance the range and quality of Conference and Banquet servicesOptimize sales and control costs, identifying areas for improvementSet achievable budgets and short- and long-term goalsProvide effective leadership to the Banqueting team to meet and exceed targets, fostering both hotel success and individual developmentConduct communication meetings and generate post-meeting minutesManage staff performance issues in accordance with company policiesRecruit, manage, train, and develop the Banqueting teamWhat are we looking for?A Banqueting Manager at Hilton represents the brand to our Guests and collaborates with team members.
To succeed in this role, you should demonstrate:
Strong knowledge of the hotel, leisure, and service sectorsA successful track record in Conference and Beverage operations, with the ability to deliver profit, control costs, and foster customer loyaltyExceptional communication skillsExceptional leadership skills to build a winning teamPreferred qualifications and experience include:
Experience managing Conference and Banquet operations in a hotel, events center, or similar settingDegree or diploma in Hotel Management or equivalentA passion for delivering outstanding guest serviceWhat will it be like to work for Hilton?Hilton is a leading global hospitality company, offering a wide range of accommodations from luxury hotels and resorts to extended-stay suites and mid-priced hotels.
For nearly a century, Hilton has provided guests with exceptional service, amenities, and value.
Our mission is to create remarkable hospitality experiences worldwide, driven by our vision to "fill the earth with the light and warmth of hospitality."
Our team members are at the heart of this mission, making Hilton a great place to work and grow.
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