Position Overview The Housekeeping Manager (or Executive Housekeeper) is responsible for overseeing the cleanliness, presentation, and overall upkeep of all guest rooms, public areas, and back‐of‐house spaces. This leadership role ensures that the hotel maintains the highest standards of hygiene, comfort, and aesthetic excellence, fully aligned with the expectations of a luxury hospitality environment. The Executive Housekeeper manages daily operations, leads and develops the housekeeping team, controls inventory and budgets, and collaborates closely with other departments to deliver an exceptional guest experience. This role requires strong organizational skills, attention to detail, and the ability to motivate a diverse team in a fast‐paced environment.Key Responsibilities - Oversee daily housekeeping operations, ensuring all guest rooms, public areas, and back‐of‐house spaces meet the highest cleanliness and presentation standards. - Develop and implement cleaning procedures, quality controls, and operational checklists. - Conduct regular inspections of rooms and public areas, addressing deficiencies promptly- Recruit, train, and supervise entertainment staff. - Recruit, train, schedule, and supervise housekeeping staff. - Provide ongoing coaching, performance evaluations, and skills development. - Ensure housekeeping services consistently exceed guest expectations. - Respond to guest requests, preferences, and complaints with professionalism and urgency. - Collaborate with Front Office to manage room readiness, VIP setups, and special requests. - Manage inventory of linens, amenities, cleaning supplies, and equipment. - Monitor usage, reduce waste, and ensure cost‐effective operations. - Prepare and manage departmental budgets, forecasts, and procurement needs. - Ensure compliance with hygiene, sanitation, and safety regulations. - Coordinate with Maintenance to report and resolve technical issues. - Work closely with Front Office, Maintenance, Laundry, and F&B to ensure smooth operations. - Support hotel‐wide events, inspections, and brand audits. - Participate in management meetings and contribute to operational planning. - Maintain high standards aligned with brand guidelines and luxury hospitality expectationsRequired Qualifications & Skills - Previous experience as a Housekeeping Manager, Assistant Housekeeper, or similar leadership role. - Experience in luxury hospitality or high‐volume hotel operations (strong advantage). - Training or certification in hospitality management, housekeeping operations, or related fields (preferred). Years of Experience:More than 3 years. Languages:English, Portuguese. Education:Training or certification in hospitality management, housekeeping operations, or related fields (preferred).