Customer Care With a Marketing Company (French Language)
Office Location: Centro Empresarial de Braga Ferreir, Rua Professor Henrique Barros LT A4 e A5, 4705-319 Braga, Portugal
Salary: EUR 900 per month gross with bonuses
Unlock Your Potential with a Game-Changing Career
Looking for your next big opportunity? Join a global leader in technology and services that helps shape the brands of the future. We work with some of the most recognized names the ones you interact with every day to improve their businesses through innovative tech and integrated solutions, operating in over 70 countries. Our dedication to excellence has been honored with awards like Worlds Best Workplaces, Best Companies for Career Growth, and Best Company Culture.
If you're ready to grow and be inspired, this role as a Customer Service Representative for Online Media Services (on-site in Portugal) could be the perfect fit. In this position, you'll help ensure high performance across all operations, striving for excellence in quality, efficiency, and the customer experience.
Grow Your Career and Fuel Your Personal Development
We're here to support your success every step of the way. From in-depth training and advanced technologies to ongoing coaching, you'll have everything you need to thrive. With a strong track record of internal promotions where most leadership started in roles just like this you'll find real opportunities for career and personal growth. Our free Learning and Leadership Development programs are designed to help you build the future you envision.
What You'll Do
In this role, you will:
1. Provide top-tier support to customers via phone and email
2. Help attract and retain customers by sharing product knowledge and solutions
3. Enter and update customer information into the platform
4. Respond to requests quickly and professionally
5. Foster a positive connection with the clients brand
What We're Looking For
You’ll thrive in this role if you:
1. Are fluent in French (C1 written and spoken)
2. Communicate clearly and listen actively
3. Enjoy solving problems and finding solutions
4. Are motivated, proactive, and work well in a team
Even if you don’t meet every single requirement, we encourage you to apply. We're committed to finding the right fit whether that's this position or another exciting opportunity.
What You'll Get
This position includes a range of benefits to support your lifestyle:
1. Full-time role with long-term contract potential
2. Competitive salary plus performance bonuses
3. On-site work in Braga, Portugal
4. Paid training on both the company and your specific project
5. Ongoing professional development, courses, and language training
Your Best Career Starts Here
If this sounds like the opportunity you’ve been waiting for, we’d love to hear from you. Apply now and take the next step toward a rewarding and inspiring career.
Equal Opportunity Commitment
We are proud to foster an inclusive workplace where everyone is treated with respect and dignity. Employment decisions are based on skills, experience, and qualifications never on personal characteristics. We celebrate diversity and strive to create an environment where everyone feels valued and empowered.
Eligibility to Work
In line with Portuguese law, only candidates who are legally eligible to work in Portugal will be considered for this role.
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