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Community manager

Lisboa
FunPlus Group.
Community manager
Anunciada dia 1 agosto
Descrição

Join to apply for the Community Manager role at FunPlus.

We’re seeking a sharp, empathetic, and culturally fluent Community Manager to help grow and shape our audience behind our studio and its original IPs. At Studio Ellipsis, we don’t just launch content; we build living worlds. The community is an integral part of the story, not an afterthought.

You’ll help turn curiosity into engagement, and engagement into advocacy, across platforms, formats, and expressions. This is a hybrid creative-strategic role requiring you to think like a storyteller, act like a producer, and care like a fan.


What You’ll Do:

* Design and lead community strategies across games, digital experiences, and transmedia content.
* Serve as the voice and ears of the brand on Discord, X/Twitter, Instagram, Reddit, and emerging platforms.
* Engage daily with players, fans, and creators. Moderate conversations, surface insights, and amplify key moments.
* Translate lore and worldbuilding into ongoing interactive content (polls, puzzles, dev diaries, behind-the-scenes drops, etc.).
* Plan and execute community activations, early access programs, content drops, and IRL/URL events that feel earned, not marketed.
* Collaborate with narrative, game, and brand teams to align timing, tone, and beats, ensuring community engagement is synchronized with development.
* Monitor sentiment, flag risks, and build trust. Manage crises with clarity, integrity, and speed.
* Identify and empower early advocates, creators, and superfans. Support their growth alongside us.
* Analyze community health and engagement metrics. Report insights with context and curiosity.
* Stay current on digital culture, online behavior, platform shifts, and community-led storytelling trends.


What You Bring:

* 3–5+ years of experience managing game or entertainment communities, preferably around original IP.
* Exceptional communication skills: sharp, human, and fluent across tones.
* Deep understanding of fandoms, niche cultures, and what makes communities thrive.
* Hands-on experience with Discord, Reddit, and other core community platforms.
* Ability to manage technical or lore-rich projects without oversimplifying.
* Familiarity with live service, early access, or launch-phase products.
* Experience working with creative teams, understanding timing, leaks, and balancing secrecy with hype.
* Crisis-resilient, detail-oriented, emotionally intelligent.
* Bonus: experience supporting ARGs, lore-hunts, UGC campaigns, or narrative puzzles.
* Bonus: skills in design, video editing, or content creation for fast-turnaround content.


Additional Details:

* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Marketing and Sales
* Industry: Computer Games

This job posting appears active and does not indicate it is expired.

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