Business Management Specialist Role
Job Description:
We are seeking a highly skilled Business Management Specialist to join our team. The ideal candidate will have excellent analytical and problem-solving skills, as well as strong communication skills in writing, speaking, and presenting.
The successful candidate will be responsible for managing the delivery of business administration services, including managing time and diary for individual senior managers and leadership teams. They will also filter and prioritize meeting requests, handle sensitive and confidential information, and ensure that managers have the information and resources needed to support ongoing processes and changes in processes and enable effective cross-team coordination.
The Business Management Specialist will contribute to a culture of knowledge sharing, flexibility, and mutual team support. They will create multi-level and repeating tasks for self and others, including tracking of departmental actions. They will manage multiple calendars using features such as 'show through' and adding tabs, and help others understand the wide range of functions available with calendaring software.
Additionally, the successful candidate will add notes, attachments, or reminders to tasks or appointments for self and others, print using varied and complex setup, designs, and page combinations, compare and contrast functionality among different releases, and facilitate the structured sharing of key information, decisions, and updates across the department.
Required Skills and Qualifications:
- NATO Secret security clearance
- Higher vocational training in a relevant discipline with 5 years post-related experience, or a secondary educational qualification with 3 years post-related experience
- Strong analytical, business analysis, Power BI, and reporting skills
- Strong experience with agile ways of working and tools for Kanban boards
- Thorough knowledge of computer-based tools for project planning/control and resource management (like MS Project or Service Now)
- Experience in roles requiring excellent inter-personal skills and the ability to be responsive and sensitive to both external and internal customers and staff
- Proven ability to build relationships with a variety of stakeholders
- Strong communication skills in writing, speaking, and presenting
Benefits:
As a Business Management Specialist, you will have the opportunity to work in a dynamic and collaborative environment, where you can develop your skills and expertise. You will also have access to opportunities for professional growth and development, and will be part of a team that is passionate about delivering high-quality results.
Others:
The successful candidate will be expected to maintain project portals and document libraries, report on project status, and support project managers in implementing changes to scope, resources, or timelines as needed. They will also ensure change management procedures are documented and executed in line with organizational policies, and contribute as needed in project delivery, including review of project documents, site implementation, change management, risk and issue management, etc.
Responsibilities include dealing with problems and issues, managing resolutions, corrective actions, lessons learned, and the collection and dissemination of relevant information, implementing stakeholder engagement/communications plans, collecting and using feedback from customers and stakeholders to help measure the effectiveness of stakeholder management, helping develop and enhance customer and stakeholder relationships, supporting the planning and organization of internal and external stakeholder events, workshops, and initiatives, compiling and producing meeting minutes, engagement reports, and action plans to support stakeholder relationships, assisting in the effective planning and control of resources, ensuring proper resource allocation and monitoring to meet deadlines, and coordinating with Resource Managers in respect to availability of resources to undertake activities on projects.