Everything you are looking for and moreAs anInstallation Specialist- Portugal, you will play a key role in supporting the expansion and maintenance of our Locker network across Iberia, with a focus on Portugal. You will be responsible for coordinating installations, troubleshooting technical issues, and ensuring optimal performance of our lockers, both remotely and occasionally on-site.This role combinestechnical expertise, coordination, and problem-solving, working closely with field teams and central technical support to ensure efficient operations.What responsibilities and objectives will you have?Developin-depth technical knowledgeof our Lockers at bothmechanical and software levelPlan, coordinate and supervise installationsto support the continuous expansion of our Locker network in PortugalAct as akey point of contact between field technicians and central teams, ensuring smooth communication and executionProvidesecond-line technical support, troubleshooting issues remotely and guiding field teams when neededAnalyzesystem logs, incidents and performance datato identify root causes and implement effective solutionsDrivepreventive and corrective maintenance actionsto ensure high availability and reliability of the networkMonitor and improveoperational performance, proposing optimizations based on data and field feedbackCreate, update and standardizetechnical documentation, processes and best practicesUse internal tools and dashboards totrack performance, detect anomalies and anticipate issuesEnsure all operations are aligned withcompany policies, safety standards and local regulationsCoordinate with thecentral technical teamto escalatate and resolve critical or complex incidentsDelivertraining and onboarding sessionsto external providers and technical partnersContribute actively to achievingteam KPIs and operational excellence goalsWell, what will the requirements be?Native or fluent Portugueseand good communication skills inEnglish and SpanishStrongtechnical mindset, with solid understanding ofmechanical and electrical systemsProven experience inmaintenance and troubleshooting of electronic equipment(hardware & software)Ability toanalyze technical issues end-to-end, from diagnosis to resolutionComfortable working withsystem logs, monitoring tools and performance dashboardsAbility toread and interpret electrical schematics and technical documentationExperience incoordinating field teams or external technical providersStrongproblem-solving skills, with a proactive and hands-on approachHigh level ofownership and autonomy, with the ability to prioritize and manage multiple tasksGoodcommunication skills, able to translate technical issues into clear actionsTeam player with the ability tocollaborate across different departments and culturesProficiency inMicrosoft Office tools(especially Excel)Driving licence (B)and willingness to travel occasionallyWhat do we offer?Language platformWellbeing programmeFlexible working hoursOnline platform for lifelong learningCompetitive salaryFlexible remuneration services can be contractedWhy join us?Because we don't settle — we go further and multiply impact ( 10X Attitude ).Because we design every transformation around real customer value ( Passionate About Customers ).Because we make things happen fast and smart — not perfect, but done ( Go, Go, Go ).Because we believe the future belongs to those who rethink what's possible ( Dare to Disrupt ).Because we win together — diverse, collaborative driven by one shared vision ( One Goal, One Team ).Inclusive CultureInPost has an Equal Opportunities Plan that promotes equality at all levels. We aim for equality in the company's workplaces, as it is focused on promotion, within and outside the company, as well as gender equality, diversity, equity and inclusion of people regardless of their abilities and conditions.#J-18808-Ljbffr