Job Overview
We are seeking a seasoned professional to lead our Field Engineering team as a Cloud Field Engineering Manager. This role is responsible for managing a team of engineers who design and deliver cloud solutions to our customers.
In this position, you will be responsible for leading the team's technical direction, ensuring that they have the necessary skills and knowledge to succeed in their roles. You will also be responsible for driving collaboration between teams and stakeholders, representing your team from a technical perspective, and participating in technical presales to help drive business growth.
The ideal candidate will have a strong background in cloud computing concepts and technologies, including Kubernetes, OpenStack, AWS, GCP, Azure, Ceph, and Linux. They will also have experience in technical presales, leadership, coaching, and mentoring engineers. Strong communication and interpersonal skills are essential for success in this role.
Key Responsibilities
* Lead and develop a team of Field Engineers, ranging from graduate to senior level, in the areas of Presales and Professional Services
* Solve customer problems by promoting our technologies and being a trusted advisor
* Work remotely in a single major time zone
* Coach, mentor, and offer career development feedback
* Identify and measure team health indicators
* Implement disciplined engineering processes
* Represent your team and product to stakeholders, partners, and customers
* Develop and evangelise great engineering and organisational practices
* Plan and manage progress on agreed goals and projects
Required Skills and Qualifications
* Knowledge of cloud computing concepts & technologies, such as Kubernetes, OpenStack, AWS, GCP, Azure, Ceph, etc.
* Practical knowledge of Linux and networking
* Experience in technical presales
* Strong verbal and written communication skills in English
* Passion and track record of developing and growing people
* Experience in leading, coaching, and mentoring engineers
* Organised and able to ensure your team delivers timely, high-quality results
* Academic excellence from high school and university
Benefits
* Competitive salary and annual bonus
* Distributed work environment with twice-yearly team sprints in person
* Personal learning and development budget of USD 2,000 per year
* Annual compensation review
* Recognition rewards
* Annual holiday leave
* Maternity and paternity leave
* Employee Assistance Programme
* Opportunity to travel to new locations to meet colleagues from your team and others
About Us
We are a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.