Are you fluent in French and seeking a new opportunity? We're on the lookout for a skilled individual to join our team as our Customer Service Maestro
About Us:
We are committed to delivering exceptional customer satisfaction and strive to create a friendly experience for every client. Our team promotes a positive workplace culture rooted in collaboration and mutual support.
Role Overview:
As the primary contact for customers, you will manage incoming calls with professionalism and a friendly approach. You'll provide tailored advice to meet their needs and ensure they leave satisfied. In addition, you will embody our company culture, helping to maintain a positive, team-oriented work environment.
Key Responsibilities:
* Manage customer calls with professionalism and courtesy
* Welcome customers warmly and provide personalized assistance based on their specific needs
* Offer customized solutions to guarantee customer satisfaction
* Represent and promote our company culture, creating a positive and supportive workplace atmosphere
Requirements:
* C2 proficiency in French
* EU citizenship or Portuguese residency card
Why Join Us?
* Competitive Salary: Fair compensation reflecting your skills and effort
* Performance Bonus: Opportunities for bonuses based on achievements
* Meal Allowance: Daily support for meals during work hours
* Transportation Allowance: Assistance with commuting costs
* Health and Life Insurance: Comprehensive coverage for your well-being
* Onsite Work Environment: Collaborate and communicate effectively with the team in person
Ready to start your customer service journey with us? Apply today, and we'll be in touch soon