Embracing a new career chapter in Portugal's historic city of Braga can be a thrilling opportunity. Here, you'll discover a unique blend of tradition and innovation.
This exciting role is perfect for individuals passionate about the automotive world and eager to make a meaningful impact. As a customer support agent, your primary goal will be to provide exceptional service and ensure seamless customer experiences.
Key Responsibilities
* Respond promptly to customer inquiries via phone, chat, and email
* Utilize your knowledge of cars and digital tools to resolve complex issues
* Maintain accurate records of customer cases within our system
* Collaborate with teammates to enhance the overall customer experience
* Stay up-to-date on services, offers, and policies
* Demonstrate a warm, friendly, and enthusiastic demeanor in every interaction
What We're Looking For
* Fluent Danish and strong English language skills
* Interest in the automotive and tech sectors
* Excellent problem-solving abilities and attention to detail
* Comfort with digital tools and CRM systems
* Team player with a positive attitude
* Passion for delivering outstanding customer care
Why Choose Us
* Thorough training to help you succeed
* Relocation assistance (if applicable)
* Opportunities for inter-company mobility and career growth
* Private health insurance after six months of employment
* Competitive compensation package
* Be part of a dynamic team driving real change