Today, working for technology brands is associated with passion, energy, and innovation. Does this sound like you? Check this out—you might soon join their international office in Lisbon!
Your responsibilities as a Technical Support Specialist will include:
1. Communicating with advertisers and internal sales and services teams via phone, email, chat, and video conferencing
2. Performing and verifying the implementation of web-based products with customers
3. Providing guidance, support, and training to customers on how to use the products
4. Delivering high-quality service, exceeding client expectations and quality standards
If technical support is a new field for you and you want to gain expertise and achieve your career goals, this company recruits based on soft skills, regardless of your field of study—they will train you in all aspects of the job.
Skills, qualifications, and interests needed for success:
* Native Dutch speaker with good English skills (B2 level)
* Basic understanding or willingness to learn about CMS platforms like WordPress, Shopify, Wix, Joomla, or similar
* Interest or experience in online advertising or ad products
* Technologically capable of quickly learning customer service software and handling non-standard customer implementations
* Experience working in a B2B environment
* Strong communication, customer service, relationship management, and support skills
What’s in it for you?
* Contract type: Fixed-term for one year, renewable annually
* Working hours: Monday to Friday, 8 am to 5 pm (40 hours/week)
* Training: 9 weeks
Salary options:
* Option 1: Including free accommodation (shared flat, all bills included): 1040€ gross/month + up to 300€ bonus + 4,000€ signing bonus
* Option 2: Without accommodation: 1298€ gross/month + up to 300€ bonus + 4,000€ signing bonus
Training compensation: 100%
For international applicants:
* Reimbursement of initial flight costs after 3 months
* Assistance with paperwork, opening a bank account, etc., upon arrival
Additional benefits include free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
Living in Lisbon offers:
* A colorful city view and rich cultural history
* Affordable living in a European capital
* Delicious Portuguese cuisine and cafe culture
* Friendly people and a vibrant urban life
* Warm climate year-round and sunny beaches nearby
* An international, English-speaking community
Your future company:
Based in Lisbon, this multinational organization cares about your career development, language skills, accommodation, and social integration. Recognized as one of the top sales and customer service providers globally, they are seeking talented individuals like you to join their diverse team of over 80 nationalities. Are you ready to add value to their international team?
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