French IT Support Specialist Opportunity
We are seeking a qualified French speaker with experience in IT application support to fill this role.
The ideal candidate will possess a bachelor's degree in computer science or a related field and 4+ years of experience in IT support, with hands-on experience in both Windows and Linux environments.
* Bachelor's degree in Computer Science or a related field;
* 4+ years of experience in IT Support;
* Hands-on experience with application support in both Windows and Linux environments;
* Experience with ticketing tools and incident management processes;
* Knowledge of virtualization technologies (e.g., VMware, Hyper-V);
* Experience with SQL; Familiarity with monitoring tools for proactive issue identification and resolution;
* Basic understanding of networking concepts and protocols;
* Strong customer service orientation with excellent communication skills; Ability to interact professionally with end-users to understand and resolve their issues.
This is an exciting opportunity to utilize your technical skills and language proficiency to deliver top-notch support to our clients.