PwC Services Portugal is a partnership between PwC Portugal and PwC Luxembourg that will provide the candidates with the opportunity to work with international clients, from a brand-new office located in Porto. To make it happen, we count on the expertise of over 3,700 people from more than 94 different countries, who strive every day to reach excellence and team up to solve important problems through innovative solutions. We value diverse and singular career paths, embrace everyone's unique self and encourage our People to fuel their potential in a work environment that is inclusive, stimulating, and motivating.
Your Mission
Integrated within our Human Resources department (Human Capital) and more particularly within our centralized HR Service Center, your main mission will be to ensure that the specific administrative requests of our employees are taken care of.
Responsibilities
You will also be involved in monitoring certain administrative processes related to employee management. Specific responsibilities include but are not limited to:
* Respond to questions from our employees via various channels (telephone or online platform), particularly in terms of internal procedures and regulations;
* Document in our internal IT tools the questions and answers given to employees;
* Collaborate with the expert teams to answer questions that are more specific or require more in-depth research;
* Ensure compliance of the answers in terms of quality & timeline as well as the follow-up with the concerned employees;
* Process incoming or outgoing documents from the Human Resources department in collaboration with the colleagues based in Luxembourg;
* Review that onboarding documentations provided by the employees is compliant with applicable legislation;
* Perform other HR administrative tasks based on needs.
Let's talk about you. If you have (or will soon have)…
* A bachelor's degree in Administration or related field;
* An experience in the field will be considered an asset;
* Recognized for your organization and prioritization skills, you are able to carry out several tasks simultaneously;
* Flexible and resilient, you are able to work in a fast-paced environment with tight deadlines and demonstrate excellent communication skills;
* Able to ensure confidentiality at all times;
* Strong communication skills in English and Portuguese are mandatory. French or German are considered as a plus.
…You are the candidate we are looking for