PWe are seeking a highly motivated strongFunctional Application Support Consultant /strong to join a mission-critical team supporting our client's strongAsset Liability Management Treasury (ALMT) /strong division.
This isn't just a technical support role; you will be the strategic bridge between Front Office (FO) traders, Middle Office (MO) specialists, and technical IT squads across the EMEA region.
/ppIf you have a "detective" mindset and thrive at the intersection of Financial Markets and IT stability, this mission is for you.
/ppbr/pp Your Mission: /pullistrongThe Bridge: /strong Act as the primary functional and technical point of contact for EMEA-based traders and analysts using our core booking application.
/lilistrongIncident Commander: /strong Resolve or guide the resolution of technical and functional issues within the ALMT ecosystem.
You own the incident from triage to final fix.
/lilistrongSystem Stewardship: /strong Ensure the total stability of the production environment while collaborating with development and business analyst teams to enhance system functionality.
/lilistrongContinuous Improvement: /strong Proactively identify and suggest automation opportunities to eliminate repetitive manual tasks and improve team efficiency.
/lilistrongKnowledge Governance: /strong Maintain high-quality support documentation and create comprehensive user guides to empower end-users.
/lilistrongRelease Management: /strong Play a key role in the deployment and release cycle, ensuring new features land safely in the production environment.
/li /ulpbr/pp Who You Are (Requirements): /pullistrongThe Hybrid Profile: /strong You have a solid understanding of strongFinance /strong, particularly strongDebt and Cash-flow instruments /strong.
You understand the "Why" behind the trade.
/lilistrongTechnical Foundations: /strong /lilistrongSQL: /strong Strong ability to query databases for data extraction and troubleshooting.
/lilistrongUNIX: /strong Comfortable navigating environments and managing processes via the command line.
/lilistrongFrameworks: /strong Solid understanding of strongITIL /strong processes (Incident, Problem, and Change Management).
/lilistrongThe Tools: /strong Experience with strongServiceNow /strong (or similar enterprise ticketing systems) is highly preferred.
/lilistrongSoft Skills: /strong /lilistrongCommunication: /strong Expert-level strongEnglish /strong (written and oral) is mandatory to interact with FO/MO users across EMEA.
/lilistrongProblem-Solver: /strong You don't just fix symptoms; you find root causes.
/lilistrongTeam Player: /strong You excel in collaborative environments, bridging the gap between functional users and technical teams.
/li /ulpbr/pp Why This Mission?
/pullistrongHigh-Stakes Exposure: /strong Work on mission-critical ALMT and Treasury systems for a global banking leader.
/lilistrongProfessional Growth: /strong Deepen your expertise in both financial products and complex IT infrastructures.
/lilistrongHybrid Culture: /strong A modern work regime in Lisbon that balances collaborative office days with remote focus.
/li /ulpbr/pp strongReady to bridge the gap in Lisbon?
Apply now.
/strong /p