Lead Observability Engineer Job
">Job Description:
We're seeking an experienced Observability Strategist to lead the discovery, implementation, and optimization of a client's Observability Strategy, with a primary focus on New Relic. This role is consultative; you will provide end-to-end visibility across their digital ecosystem to enable data-driven decision-making. You will work closely with client stakeholders and coordinate with third-party developers to implement your roadmap. Additionally, this role will shape the future of observability at our organization by industrializing processes and scaling efforts.
The Opportunity:
This senior-level position combines technical expertise with business acumen, requiring the ability to drive adoption globally while maintaining strong stakeholder relationships.
Key Responsibilities:
- Assess, document, and design the current New Relic implementation.
- Provide gap analysis and develop a roadmap for improvement using client scorecards.
- Champion observability within the client organization, driving positive change.
- Create and maintain observability standards and best practices.
- Design and implement monitoring solutions for complex distributed systems.
- Build dashboards and alerts for various stakeholders.
- Conduct training sessions and create documentation for internal teams.
- Establish complete visibility of digital operations.
- Reduce incident response times and enable proactive problem identification.
- Improve system reliability and performance.
- Build internal capabilities within teams.
About You:
- Deep expertise in configuring and optimizing the New Relic platform.
- Understanding of observability principles (metrics, logs, traces, events).
- Experience with APM tools and distributed tracing, including implementation.
- Knowledge of cloud platforms and their relation to observability.
- Familiarity with modern web technologies.
- Proficiency in log and metric analysis and automation.
- Programming skills and debugging techniques.
- Stakeholder management and communication skills.
- Ability to translate technical concepts for non-technical audiences.
- Experience in training and mentoring teams.
- Cross-cultural communication experience.
- Problem-solving and analytical skills.
Benefits:
Opportunity to work with top brands worldwide, with a focus on your career development and growth. We value authenticity, creativity, inclusion, and positivity, fostering a culture that encourages meaningful connections, inspiration, purpose, and a positive approach.
Other Opportunities:
This role offers the chance to make a significant impact on the future of our organization's observability strategy and contribute to the growth and success of our team.],