Come and work with us.
How about joining a support team of one of the most respected photographic brands?
Are you Czech native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon?
So we have the perfect opportunity for you!
Your future project: join our Czech Customer Support team.
Nikon is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies, famous especially for its cameras and binoculars.
As a customer service specialist in this project, your daily responsibilities will include:
* Support customers by answering their questions regarding products and services via phone and email
* Offering solutions for customers' demands by identifying and troubleshooting with the available resources
* Build meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner
* Meet and exceed our service quality goals, compliance regulations, and productivity targets
* Create an amazing experience that people value and we are proud of
* Be responsible for following the direction of management and providing feedback
To succeed in the role, you will need to have:
* Native or proficient level of Czech (C2)
* Advanced level of English (at least C1) both verbal and written
* Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
* Analytical and problem-solving skills with strong attention to detail
* Desire to learn and advance, be a curious investigator and problem solver
* High-speed internet access and appropriate conditions for remote work
* Must hold EU citizenship or valid work permit for Portugal
* Be a local candidate or willing to relocate to sunny Lisbon, Portugal
Benefits:
* Relocation package
* Competitive wages
* Paid professional training
* Employee discounts
* Private healthcare & dental insurance (after six months of employment)
* Growth opportunities through various development programs
* Fun and engaging company-wide initiatives, including our EverBetter wellness program
* Job stability
* Life-long skills and experience
* Excellent work culture
Go further with Foundever
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
#J-18808-Ljbffr