OverviewItalian Customer Support in Lisbon - Welcome Bonus 2000 - NO Nights ShiftsAbout the jobLaunch Your Career in Customer Support!Join a dynamic, collaborative environment where professionalism and empathy guide every customer interaction. If you're proactive, detail-oriented, and passionate about helping people, this role could be the perfect match for you.ResponsibilitiesCommunicate with customers in a professional, friendly manner via phone, email, and chatRespond to a wide range of inquiries, from service information to account support and troubleshootingProvide guidance, resolve concerns, and ensure customers feel supported throughout their journeyAccurately document cases and maintain up-to-date records of customer interactionsEscalate complex or sensitive issues according to established proceduresCollaborate with internal teams to deliver accurate, timely resolutionsConsistently achieve service quality and response time targetsStay informed about product updates, company policies, and industry best practices to deliver top-tier supportRequirementsEU Citizenship or Portuguese Residency Card0-1 year of experience in customer supportStrong leadership, analytical, and communication skillsEagerness to learn and growWhy Join UsAttractive Salary:Competitive compensation that values your skillsPerformance Bonus:Recognizing your achievementsMeal Allowance:Covering your daily mealsTransportation Support:Assisting with commuting costsRelocation Package:Assistance to make your move smooth and stress-freeOnsite WorkEngage and grow in a collaborative office environmentHow to ApplyReady to take the next step? Apply today and be part of a team that values innovation and excellence!