AI Expert for Public Service Innovation
We are seeking an expert to design and evaluate AI use cases for chatbots, predictive analytics, and pre-filled forms in public service delivery.
Main Responsibilities:
* Design and evaluate AI use cases for enhancing user experience in public services.
* Advise on the selection of tools and approaches for intelligent automation in administrative processes.
* Develop a proof of concept (PoC) to demonstrate AI feasibility within redesigned service workflows.
* Ensure alignment with EU AI Act principles, data privacy, and transparency standards.
Qualifications:
* Background in computer science, data analytics, or AI systems.
* 5+ years of experience applying AI solutions in the public sector or related regulatory settings.
* Familiarity with explainable AI, digital ethics, and user acceptance of AI tools.
* Demonstrated experience developing or assessing prototypes or PoC for service innovation.