Collections & Invoicing SpecialistRole Summary:The Invoicing & Treasury Specialist is mainly responsible for debt recovery, issuing invoices, and other treasury tasks.
This role ensures accurate billing, monitors overdue accounts, and supports legal and financial procedures related to customer payments and disputes.Key Responsibilities:Credit Control & Debt RecoveryAnalyze bad debt and prepare cases for external recovery partners.Validate payment agreements and monitor enforced recovery files.Handle customer write-offs and VAT Recovery from processed credit notes.Conduct telephone and email collection contacts.
Retrieve from Government entities, the declarations of non-debt.Invoicing & BillingIssue interest and installment invoices, including non-core products, using integrated and non-integrated CRM systems.Validate and send invoices and credit notes to customers and internal teams.Manage invoice dispatch via platforms.Prepare and send billing summaries to confirm credit notes.Data & System ManagementUpdate and correct CRM records, including contracts without integration and wrongly created/renewed/migrated orders.Create tickets for CRM errors and forward non-integrated contracts to the team responsible for validation.Run workflows related to customer litigation and monitor error reports.Data entry for payments and receivables.
Legal & Compliance SupportAnalyze and submit documentation for injunctions and legal recovery.Manage client information and bank details as per compliance requirements.
Validation & ReportingValidate invoices sent to Collection management partner PT and ES.Review CRM views and ensure data accuracy across systems.Process customer devolutions and support reporting activities.Profile:Valued Personal skills:The ability to communicate clearly and effectively within the Company and externally with Customers and Suppliers.Organization – To be able to manage information coming from various channels.Attention to detail.Proactivity and capable of looking for solutions on their own.Valued Technical skills:Minimum Intermediate level knowledge of Microsoft Office tools, specially Excel and Outlook.Experience with Microsoft Dynamics NAV, or other similar ERP, is highly valued.Understanding of Accounting principles and procedures.Portuguese fluency (written and spoken)Knowledge of other languages such as English and Spanish is valued.Experience:Minimum 2/3 years in finance departments, ideally from multinational environments.Ideally graduated in fields related to Finance and Economics.