Location - Lisbon
The Regional Sales Manager will build high performing teams and strategically drive sales and profitability within our 'Owned and Operated' stores whilst retaining a customer-centric approach at all times.
Global and local brand standards must be executed consistently, commercially and efficiently.
The RSM will be responsible for building strong partnerships with key stakeholders in order to maximize the people, product & operational opportunities within the region.
Key Responsibilities for the RSM include:
People
Lead, inspire and develop your people to build committed and high-performing Store Managers and teams.
Adapt leadership and coaching styles to accommodate the varying experience levels across;
people management& development, selling, stock and operational excellence and visual merchandising
Promote an inclusive and diverse culture in line with the Pandora Brand Values
Champion a positive and flexible work culture, promoting continuous improvement and effective change
Develop and invest in talent to create a robust internal talent pipeline and succession plan
Recruit A-Class talent into your teams
Performance and Standards
Successfully drive sales performance to achieve sales targets and store KPIs for the nominated territory
Coach and lead Store Managers and teams to maximise sales & profitability and to deliver high standards of operational execution
Lead and deliver 'best in class' customer experience, brand initiatives and operational standards across all stores
Excellent execution of global VM standards, influenced by global market expertise
Partnerships, Training and Communication
Business partner closely with HR, Retail ops, Training and Merchandising in order to maximize potential in people, product and sales
Partnering with the 'Sales Training' team to develop training programs to deliver business results
Cultivate and maintain strong relationships with store teams
Facilitate face-to-face training/workshops for store teams
Ensure all Retail communications are shared timely and aligned with Group Communications standards
Process, Analysis and Administration
Analysis of business performance, data and reporting to identify commercial opportunities, implement change and corrective actions where appropriate
Understand industry standards and benchmarks and seek ideas to ensure Pandora is a market leader in service and operational standards
Improve regional stock loss and accuracy
Manage payroll in line with business expectations
Provide product, customer and local market feedback to the wider business
MORE ABOUT YOU
Extensive retail management experience within a global organisation and a proven track record of successfully delivering in a similar multi-site field management role (e.G. Multi-Site Manager, Area Manager, District Manager)
Experience of running high profile region with a high turnover
A customer centric and service focused team leader with a target driven and sales-focused mentality
Excellent communicator, fluent in Portuguese and English (verbal and written) with strong collaboration and influencing skills
An inspiring leader, coach and mentor with excellent people development skills
A creative flair with experience in visual merchandising
Proficient using Microsoft Office
Availability to travel 80% of the time
Did we get your attention?
If you see yourself in the position and would like to become a part of Pandora's future, please do not hesitate to apply.
We look forward to hearing from you
We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible.
You can also read more about Pandora on our corporate site
About Pandora
Headquartered in Copenhagen, Denmark, Pandora employs 30,000 people worldwide and crafts its jewellery at two LEED Gold-certified facilities in Thailand using mainly recycled silver and gold.
Pandora is committed to leadership in sustainability and has set science-based targets to reduce greenhouse gas emissions by 50% across its own operations and value chain by ****.
The company is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 23.4 billion (EUR 3.1 billion) in ****.
@BePandora