We are a mid-sized organization with an appetite for innovation, approachable management, and objectives that give us the opportunity to empower our employees.
We provide Engineered Joining Technology to over 10,000 customers in various industries.
This role supports financial control and budgeting tasks, ensuring fair and auditable distribution of IT costs as defined in intercompany contracts.
Key Responsibilities:
* Setup, record, and monitor relevant Key Performance Indicators (KPIs) for global IT services, processes, and functions
* Analyze results together with service, process, and function owners from group functions or regional levels and identify improvement opportunities
* Collect and aggregate service cost and consumption data from various sources
* Define service pricing and allocation keys for billing (IT Fee) in alignment with Group Finance and Controlling
Required Skills and Qualifications:
* Bachelor's degree in Information Technology.
* Deep understanding of IT Service Management best practices, ideally with ITIL certification.
* Strong analytical and problem-solving skills, with the ability to interpret complex financial data.