German Customer Support Email & Chat Only | On-Site in Porto
Are you fluent in German and based in Porto? Were hiring customer support professionals to assist users exclusively via email and chatno phone communication involved. Join a top-tier tech company and provide high-quality support in a fast-paced, international environment.
Location: Porto, Portugal (on-site only)
Start Date: ASAP | Full-time | Rotating schedule (includes potential night shifts)
Support Channels: Written only email & chat
Languages Needed: German (B2C1) and English (B2)
Salary: Competitive + 150 monthly meal allowance
Send your CV to: leslie.marquis@cbtalents.org
Role Overview
* Respond to customer inquiries in German and English through written communication
* Troubleshoot issues, offer clear guidance, and follow internal workflows
* Accurately log all interactions using internal systems
* Collaborate with a multicultural team and meet performance targets
Were Looking For
* Fluent or native-level German speaker currently residing in Porto or nearby
* Previous experience in customer service, preferably in non-voice channels
* Excellent written communication skills in both German and English
* Flexibility to work rotating shifts, including evenings and nights
* Reliable, detail-focused, and eager to develop professionally
Whats in It for You
* An opportunity to grow your language skills on the job
* Competitive pay plus meal allowance
* Full training provided and ongoing support from a friendly team
* A dynamic workplace with people from around the world
* Career development in a leading global tech company
Interested?
Email your CV or any questions to leslie.marquis@cbtalents.org
Take the next step in your support career no calls, just chat & email.