OverviewWe are recruiting aSenior Customer Project Managerin the Aeronautical Maintenance area.
As a Senior Customer Project Manager, you will ensure the full coordination of each AOG/MRT project, acting as the customer's focal point and guaranteeing that all technical, logistical, documentation and commercial aspects are fulfilled in an integrated manner, in accordance with the MOE and EASA Part-145. Your mission is to ensure fluidity, compliance and quality throughout the entire work cycle, from the initial request to the closure of the work package.
ResponsibilitiesIndependently coordinate AOG/MRT projects, ensuring quick response and proper prioritization.
Act as the customer's point of contact: gather data, communicate availability, initial costs and work progress.
Liaise with stations, teams and suppliers to ensure proper mobilization and required logistics.
Ensure the preparation, execution and closure of the work package, including verification of maintenance data and certification documentation.
Confirm that all commercial requirements (PO/APO/payments) are fulfilled before release.
Record occurrences and collect evidence when applicable, supporting the investigation process.
Support less experienced colleagues and contribute to continuous improvement of processes and customer experience.
What you need to haveEducation in aeronautical maintenance or engineering (Aeronautical, Mechanical, Electromechanical) – Preferred
Solid experience in MRT/AOG coordination and customer project management
Proven knowledge of the EASA Part-145 environment
Proficiency with maintenance systems (e.g., Quantum) and work package control
Fluent in English (French or Italian are a plus).
Ability to make autonomous decisions.
Clear and effective communication with internal teams and customers.
Strong customer orientation.
Stability and professionalism under high‐pressure situations.
Availability to work on-site in Cascais (Tires) in shift rotation (between 06:00 and 23:00).
Availability for occasional travel.
What we offerSenior role with real autonomy and direct impact on operations and customer satisfaction.
Integration into an experienced team and an international environment.
Base salary in the range of €2,500 – €3,000 per month
Meal allowance paid via meal card.
Comprehensive health insurance (with the option to extend to family members).
Continuous training and development focused on specialized skills in the aeronautical industry.
Integration into a united, collaborative team focused on continuous improvement and operational excellence.