French Customer Support Advisor – Bouygues Telecom (Porto Based) Join the Bouygues Telecom Team in the heart of Porto! Are you a French speaker living in or around Porto? We are looking for enthusiastic individuals to join our international team, providing top-tier support for one of France's leading telecommunications providers. The Role As a Customer Support Advisor, you will be the voice of Bouygues Telecom, assisting customers through various channels with: Subscription & Billing: Helping customers understand their plans and invoices. Technical Troubleshooting: Providing simple, effective solutions for connectivity and service issues. Customer Care: Welcoming customers and offering personalized solutions to enhance their experience. What We Are Looking For Language: Native or strong C2 level in French. Location: You must currently reside in the Porto area (commutable to the office). Experience: No previous experience required! We provide full training. Availability: Ready to work rotating shifts between Monday and Saturday (7 AM – 7 PM). Mindset: A positive attitude and a passion for helping people. Salary & Competitive Benefits Base Monthly Salary: €930 (Paid 14 times per year). Meal Allowance: €9.00 per day (Approx. €198/month net). Performance Bonus: €100 for the first 3 months, then performance-based. Transport Subsidy: Reimbursement up to €40/month. Health Insurance: Private medical insurance after 4 months of service. Total Estimated Gross Package: €1,383 per month. Hiring Process Language & Logic Tests Interview with the Hiring Manager Onboarding & Training Working Conditions There is no relocation package for this role. Candidates must already be living in the Porto Metropolitan Area to be considered. 100% On-site at our Porto office. Secure local contract. A multicultural, inclusive environment with real career growth opportunities. #J-18808-Ljbffr