Grow Your Career in Online Advertising
We are seeking a highly skilled Customer Support Specialist to join our team and assist advertisers on a major global social media platform. The ideal candidate will be fluent in Spanish (C2 level) and English (B2 level), with previous experience in customer service or digital marketing.
About the Role
This is a unique opportunity to work onsite in Lisbon's modern business center, with easy access to metro, bus, and train lines. As a Customer Support Specialist, you will provide B2B customer support via email, chat, and outbound phone calls, assisting with pre- and post-sales queries related to online advertising tools and services.
Responsibilities
* Provide exceptional customer support via multiple channels.
* Assist with queries related to online advertising tools and services.
* Analyze trends and troubleshoot common issues affecting business users.
Requirements
To succeed in this role, you will need:
* Fluency in Spanish (C2 level) and English (B2 level).
* Previous experience in customer service or digital marketing.
* Excellent communication and problem-solving skills.
* Able to multitask using various tools and systems.
Benefits
We offer relocation and housing assistance for the right candidate. Join us and grow your career in online advertising while living in one of Europe's sunniest cities.