Lisbon isn't just a place to work—it's a lifestyle upgrade. Imagine starting your day with ocean views, enjoying world-class food, and joining a vibrant international community—all while building your career. It's where productivity meets sunshine, and work feels a little more like living. What you'll do: - Client Support Champion for SMBs: Deliver top-tier support to small and medium-sized businesses across live chat, email, and phone. Proactively reach out through outbound calls to resolve issues quickly and effectively, providing seamless assistance in both Russian and English. - End-to-End Customer Journey Support: Guide clients through every stage—from pre-sales curiosity to post-sales success—ensuring a smooth, stress-free experience with all self-service products. What you bring: - Native-level Russian and fluent English - High School Diploma (mandatory) - Currently living in Portugal or planning to relocate (visa not provided) The Offer - Flexible Work Schedule: Work 40 hours per week (8 hours/day + lunch break ️) on a rotational shift pattern from Monday to Sunday, anytime between 07:00 and 00:00—perfect for early birds and night owls alike. - Accommodation Support: Settle into Lisbon with ease! You'll have the option to stay in a cozy room within company-rented apartments for at least your first 14 months—making your relocation smooth and stress-free. - Modern Workplace Locations: Join the vibrant hubs of Teleperformance Portugal, with offices across the country—5 in Lisbon and additional locations in Covilhã and Porto. Work where innovation meets culture! - Competitive Salary Options All in all? A balanced mix of career growth, international experience, and sunny Lisbon living awaits!