Remote Italian-speaking Customer Service Representative with Sales (Travel Project)
Job Openings Remote Italian-speaking Customer Service Representative with Sales (Travel Project)
About the job Remote Italian-speaking Customer Service Representative with Sales (Travel Project)
Location: Remote (Portugal-based candidates only)
Start Date: April 10, 2025
Full-time, 40 hours/week, 8 hours/day
Monday to Sunday 08:00 to 19:00 - Rotative shifts
Days off: 2 days (rotative)
We are hiring an Italian-speaking Customer Service Representative to support our client's growing team. Work from home and provide top-notch assistance to travelers and passengers.
Responsibilities:
* Handle customer inquiries via phone, email, and chat.
* Provide information about travel services and bookings.
* Troubleshoot and resolve customer issues effectively.
* Maintain accurate records and follow up with customers.
Requirements:
* Fluency in Italian (C1) and English (B2), both written and spoken
* Previous customer service experience is preferred.
* Previous sales experience is mandatory!
* Ability to work rotational shifts.
* Strong problem-solving skills and a customer-first attitude.
* EU member state passport, a valid residence card for Portugal, an expression of interest or a job-seeker visa (a MUST)
Offer:
* Extra payment for working on public holidays and Sundays
* Meal allowance: EUR 7.63 per working day, net, paid in a meal card
* Remote work flexibility (Portugal-based candidates only).
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