Job Description: We are looking for a UI/UX Designer to join our team and support key client projects. The ideal candidate will have proven knowledge and hands-on experience in UI/UX design for digital products and services.
About the Role: The NATO Communications and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.
Key Responsibilities:
* User-Centred Design: Create designs based on user requirements and behaviour, ensuring usability and accessibility.
* UX Research and Testing: Conduct user research and usability testing to analyse and predict user behaviour, providing actionable insights.
* Design Standards: Develop and maintain style guides, design systems, and reusable patterns to ensure a consistent user experience across ALE systems.
* Interface Design and Implementation: Produce user flows, wireframes, prototypes, and mock-ups, and deliver integration-ready UI outputs (HTML, CSS, JavaScript) so that development teams can implement directly.
* Implementable Deliverables: Translate design outputs into integration-ready artefacts (e.g., HTML/CSS templates, style sheets, or other exportable formats) to minimise rework by development teams and enable smooth implementation in target systems such as Moodle or TMS, etc.
* Graphic Design: Create original graphic assets (e.g., images, icons, sketches, and tables) to support the user experience.
* UI Testing: Conduct testing of UI elements such as call-to-action buttons, banners, page layouts, flows, and links for landing pages.
* Problem Resolution: Identify and troubleshoot UX-related issues (e.g., responsiveness, accessibility, consistency).
* Continuous Improvement: Incorporate customer feedback, usage metrics, and usability findings into design iterations to continually improve user experience.
Requirements:
* User-Centred Approach:
o Ability to understand and influence requirements in order to positively impact the user experience.
* UI/UX Design Expertise:
o Proven knowledge and hands-on experience in UI/UX design for digital products and services.
* Moodle Customisation:
o Proven ability to customise and tailor the Moodle interface by using appropriate programming languages (e.g., HTML, CSS, JavaScript), including dynamic adaptation of content and styling upon image upload.
* JIRA Design and Customisation:
o Recent hands-on experience in designing and customising JIRA interfaces, workflows, and dashboards to improve usability and user experience.
* Technical Tools and Technologies:
o Proficiency with industry-standard design tools and technologies, including Sketch, InVision, Visio, Adobe Creative Suite (Photoshop, Illustrator, XD), HTML, CSS (SCSS), iOS and Android design principles, Design Systems and component-based design.
* Implementable Deliverables:
o Ability to deliver both design artefacts (wireframes, prototypes, mock-ups) and integration-ready outputs (HTML/CSS templates, style sheets, exportable components).
* Collaboration:
o Strong communication skills in English (written and spoken), with the ability to work effectively in multidisciplinary teams and liaise with developers, system owners, and stakeholders.
* Usability Testing:
o Experience in conducting user research and usability testing, and in translating findings into design improvements.
Benefits:
* Valid National or NATO Secret personal security clearance.
* Ongoing training and professional development opportunities.
How to Apply: If you are interested in this exciting opportunity, please submit your application through our website.