Job Offer: German-Speaking Customer Service Representative Remote (Rent-a-Car Company) Location: Remote (based in Portugal) Start Date: ***** Languages Required: Fluent German (spoken & written), good English for internal communicationContract: Full-timeSalary Package:1,030/month, paid 14 times per year10/month performance bonus (120/year)30/month complexity bonus Working Hours:Monday to Friday: 07:******:00 (rotational shifts)Saturday: 08:******:00Sunday: 08:******:00Days Off: 2 rotational days off per week About the RoleJoin a leading international rent-a-car company as a Remote Customer Service Representative, assisting German-speaking clients.
Youll help with bookings, inquiries, and customer concerns all while working from home in Portugal.
Your ResponsibilitiesHandle customer interactions via phone, email, and chatAssist with car reservations, changes, and issuesProvide policy information and solutions in a professional mannerFollow internal procedures and escalate when necessaryDeliver excellent customer satisfaction and meet quality KPIs Your ProfileFluent in German (spoken and written) requiredGood level of English for training and internal useExperience in customer service is an assetStrong communication and problem-solving skillsComfortable working rotating shifts, including weekendsHome office setup with stable internet connection What We Offer 1,030/month base salary (×14 months) 30/month complexity bonus 10/month performance bonus 100% remote work within Portugal Paid training and onboarding International, supportive work environment Career development opportunities in a recognized travel brand Interested?
Lets get startedSend your CV to: Start your journey with us on 15th May