Position SnapshotLocation: Lisbon/Braga (Portugal)Company: Nestlé Business Services (NBS)Full-time/Hybrid modeFluent in EnglishAbout usNestlé Business Services (NBS) is at the heart of the Nestlé Group.
We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide.
We are a multicultural and diverse team of professionals.
We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.
We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.
If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBSAt Nestlé Business Services (NBS), diversity and inclusion are core values.
If you have any specific needs, count on us to adapt your position.Position SummaryThe NBS Integrated Marketing Services (IMS) is looking for a CRM Deployment Specialist to provide a good customer experience for all Nestlé's clients by deploying the campaigns of the brands and work on different communication channels.A day in the life of...Work with the Nestlé's brands to create email, push notification and SMS campaigns based on previously defined strategyHTML creation based on templates including revising, and making changes/corrections when necessaryImplement database segmentation on email marketing toolDesign customer journeys according to the guidelines provided by the brandsCreate A/B tests in order to improve engagement and therefore, deliverabilityMonitorization of campaigns and creation of KPI reportsEnsure campaigns' deliverability using email marketing best practices and analyzing KPI'sBuild effective relationship with internal and external international stakeholdersWhat will make you successfulBachelor or master's degree in Marketing, Digital Marketing, Communication Design, Design & Multimedia, Information Management or similarExperience with any tool of Email Marketing (eg. MailChimp, RDStation, E-Goi, Adobe Campaign, Salesforce Marketing Cloud, Eloqua, Klavyio)Knowledge of HTML or CSSProficiency in English (spoken and written)Ability to quickly learn new technologies and working methodsGood analytical skillsKnowledge on Marketing Automation/Creation of customer journeys (is a plus)Passion for the Digital Marketing field What we offer Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance.
Joining us will bring you: Development of expertise in Nestlé's Shared Services BusinessImmersion in a culturally diverse teamLocal and international exposureFlexible working environmentEngagement and wellbeing activitiesCompetitive salary and annual bonus according to your performanceMeal allowance cardFlex Benefits - at NBS you can choose what benefits are more suitable for youMake part of the Nestlé Club and get discount in several partnersFree coffee (and good coffee) at the officeShop with special discounts for employeesCompany equipment according to professional needsMedical support available at the office (in Lisbon)E-learning courses and training program to get you where you aim to beCareer progression and possibilities for international career