Unlock Media Potential
We enable media organizations to focus on their core activities by providing cutting-edge, adaptable technology that supports every stage of the media supply chain.
As a key member of our IT support team, you'll work on advanced media asset management (MAM) integration projects for our European broadcast clients.
* Key Responsibilities:
* Implement and support Vidinet MAM projects (on-prem and cloud).
* Collaborate with clients during requirements gathering and system specification.
* Develop and maintain test/integration environments, working closely with internal teams.
* Integrate third-party systems via RESTful APIs.
* Support GoLive activities and perform system testing with clients.
* Provide level 2 and 3 support, including issue analysis, updates, and troubleshooting.
* Create and maintain documentation and train customer support teams.
* Contribute to process improvements for project delivery and support.